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Help & Support

Take advantage of our Support

We know that organizations depend on existing personnel to manage the day to day operations as well as performing their own job. Your full time payroll personnel, in-house bookkeeper or management staff may find it difficult to keep important company data and software current. Never mind having all the skills necessary to keep your systems up to date and functioning smoothly.

Finding the right solution provider can be an overwhelming task too! Experience, range of technical and product expertise, and costs are all factors you need to consider to make the right choice.

Paymate Software features an advanced tool-set that allows clients to configure virtually any aspect of the system. Although fully customizable by the user, clients may at some point, need to implement features or processes that need programming modifications. Paymate will go the extra mile to customize our software to help you. Whether it is the design of a custom interface or a complex workflow process, Paymate works with your staff to develop project specifications and estimates.

Paymate Software has been providing Payroll, HR and Time & Attendance software solutions for over 28 years. We got here by keeping our clients happy, one customer at a time.

Our customers are fully supported through our Technical Support Tools:

  • Detailed Online Help
  • FAQ
  • Knowledge Base
  • How to Videos
  • Fast response by submitting issues through email
  • Online Chat & Telephone Support
Peace of Mind!
Tax updates, tax form updates and telephone support are covered by the annual maintenance program.

Help Menu
All Paymate products include an extensive set of context sensitive help articles. If you need help, just click the “help” button on the screen that you see. You will then have immediate access to the “how-to” and “what-is” articles.

You need answers quickly and without a hassle. So take a quick look at our listing of frequently asked questions.It is a fast way to learn from someone else’s challenge that might be just like yours.

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