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Help & Support
- Help & Support
Take advantage of our Support
We know that many organizations depend on existing personnel to manage their day to day operations as well as doing their own job. Your full time payroll personnel, in-house bookkeeper or management find it difficult to keep your important company data and software current let alone have all the skills necessary to keep your systems up to date.
Finding the right solution provider can be an overwhelming task. Experience, range of technical and product expertise, and cost are all factors that must be weighed when making the correct decision.
Paymate Software features an advanced tool-set that allows clients to configure virtually any aspect of the system. Although fully customizable by the user, clients may wish to implement features or processes which require programming modifications. Paymate will go the extra mile to customize our software for our client’s need. Whether it is the design of a custom interface or complex workflow processing, we will work with your staff to develop detailed project specifications and estimates.
Paymate Software has been providing Payroll, HR and Time & Attendance software solutions for over 25 years.
Our customers are fully supported through our Technical Support Tools:
- Detailed Online Help
- Knowledge Base
- How to Videos
- Fast response by submitting issues via email
- Online Chat & Telephone Support
Peace of Mind!
Tax updates, tax form updates and telephone support are covered by the annual maintenance program.
All Paymate products come with an extensive amount of context sensitive help articles. Whenever you need help, just click the “help” button on the screen that you see and you will have access to the “how-to” and “what-is” articles right away.