We’re Here to Help
Welcome to Paymate Software Support. Whether you’re looking for quick answers or personalized assistance, we offer multiple ways to get the help you need immediately.
Choose How We Can Help:
Browse our FAQ
Find quick answers to common questions about any Paymate product or feature.
Chat with Amity
Chat with Amity, our AI support assistant. Amity can search our knowledge base and FAQs to help answer your questions right away.
Access Our Knowledge Base
Explore detailed guides with help videos, step-by-step instructions, and troubleshooting articles.
Submit a Support Request
Need personalized assistance? Submit a support form and our team will follow up. Please do not include any confidential or sensitive information (such as SINs, banking details, or passwords).
Call Paymate Support
Prefer to speak with someone? Call our support line to get the help you need. 1-866-PAYMATE (1-866-729-6283) ext. 1. Please have your Customer ID and Product Name ready.
Popular Help Topics
Browse the most commonly asked questions, organized by category for easy navigation :
Still Need Help?
If you can’t find what you’re looking for, we’re here to help. Use chat, submit a request, or call support—whatever works best for you.
Reliable support from a team that understands payroll.